Terms of service

Use of this site

The content here is provided for information. Nothing on this site is a quote, a commitment to deliver, or professional advice specific to your situation. You may share and quote from it with attribution.

Engagements and scope

Work begins when both parties sign a statement of work. That document sets out the deliverables, the price, the timeline and, deliberately, the list of what is out of scope. Changes to scope are agreed in writing before the work is done.

Fees and payment

Discovery is billed at a fixed price, in advance. Build work is billed per slice or monthly, as set out in the statement of work. Invoices are payable within fourteen days. Work may be paused on accounts more than thirty days overdue.

Intellectual property

On payment, you own the deliverables: application code, infrastructure definitions, prompts, evaluation sets and documentation produced for you.

We retain ownership of pre-existing tools, libraries and internal methods we bring to the work, and grant you a perpetual licence to use them as part of the deliverables.

Confidentiality

Each side keeps the other's non-public information confidential and uses it only to perform the engagement. This survives the end of the project. We will not name you as a client or publish a case study without written permission.

Warranties and liability

We warrant that the work will be performed with reasonable skill and care, and we fix defects in delivered work reported within thirty days of handover at no charge.

We do not warrant that software will be uninterrupted or error free. Neither party is liable for indirect or consequential loss, and our total liability is capped at the fees paid under the relevant statement of work. Nothing here limits liability that cannot be limited by law.

Termination

Either side may end an engagement with thirty days' written notice. You pay for work completed to that date, and we hand over everything produced so far, including access, documentation and anything in progress.

Governing law

These terms are governed by the law of the jurisdiction named in the statement of work, and disputes are subject to the exclusive jurisdiction of its courts.